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    • Beyond Little Hearts for His Glory
    • Bigger Hearts for His Glory
    • Preparing Hearts for His Glory
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Ordering & Shipping

Frequently Asked Questions

Looking for answers? Here are some of the most frequently asked questions about ordering and shipping! If you don’t see your question below – or if you would like customized help – give us a call at (605) 428-4068. We’re always happy to help!

Q: How do I order?

A:
There are 3 ways that you can order:

1: Order online!

2: Call (605) 428-4068. We will get back to you as soon as possible.

3: Mail your order to us. You can use this printable order form to mail in your order. Our mailing address is listed below:

Heart of Dakota Publishing, Inc.
1004 Westview Drive
Dell Rapids, SD 57022.

Q: How are your shipping costs calculated?

A:

Shipping costs are as follows:

Order TotalShipping
Minimum$4.95
$5.01 – $24$8.95
$25 – $49$10.95
$50 – $149$14.95
$150 – $249

$19.95
$10.00! We’ll pay 1/2 of your shipping costs!

$250 – $299$24.95
FREE! We’ll pay all of your shipping costs!
$300 – $399$34.95
FREE! We’ll pay all of your shipping costs!
$400 – up$44.95
FREE! We’ll pay all of your shipping costs!

Note: The above shipping rates apply to domestic orders. To place an international order, place your order online choosing the standard shipping. Once we receive your order and additional postage is calculated, we will e-mail you requesting to charge the additional postage to your credit card. After receiving your confirmation, we will send your package right away.

Note: All domestic orders will be shipped Priority Mail or UPS Ground with the exceptions of PR, HI, and AK which will be shipped Media Mail.

Q: How will my order be shipped?

A:
We use either US Post Office Priority Mail or UPS Ground on continental domestic orders and US Post Office Media Mail on orders to Hawaii, Alaska, Guam, and PR.

Note: If you would like expedited shipping that is different than these options, please note that on the “ordering instructions” on your online order and we will contact you with your options. International orders are typically shipped via the US Postal Service.

Q: How do you handle international orders?

A:
To place an international order, place your order online choosing the standard shipping. Once we receive your order and additional postage is calculated, we will e-mail you requesting to charge the additional postage to your credit card. After receiving your confirmation, we will send your package right away.

Q: How long will it take for me to receive my order?

A:
During peak season (July/Aug) your order will be shipped within 3 business days. During the rest of the season, your order will be shipped the following day if all items are in stock. Typically, it takes 3-4 days for you to receive your package.

Q: What is your return policy?

A:
You may return any item within 30 days for a full refund if we receive the items back in new condition. Shipping is not refundable. Please pack the box securely to avoid damage in shipping. After 30 days there is a 15% restocking fee for returns. After 60 days, there are no returns.

Q: What is your substitution policy?

A:

It is possible you may already own some of the titles in our packages. Because of this, we allow substitutions within our packages to enable you to always take advantage of the package discounts. You may make a “one for one” substitution with any book that we offer of equal or lesser value to the book(s) you already own, and still receive the package discount.

Here’s how: Simply add the package that contains the book(s) you already own to your shopping cart, then enter the title you wish to substitute in the “Ordering Instructions” box at checkout. It’s that easy!

The following packages are allowed one title substitution per package:

  • Little Hands to Heaven Packages
  • Little Hearts for His Glory – Economy and Basic
  • Beyond Little Hearts for His Glory – Economy and Basic
  • Bigger Hearts for His Glory – Economy and Basic
  • Preparing Hearts for His Glory – Economy
  • World Geography – Logic
  • World History – Fine Arts Package

The following packages are allowed two title substitutions per package:

  • All Guides – Deluxe, Extension, and Science
  • Preparing Hearts, Creation to Christ, Resurrection to Reformation, Revival to Revolution, & Missions to Modern Marvels – Basic
  • Drawn into the Heart of Reading – Book Packs
  • Creation to Christ – Economy
  • World Geography – Any English Package
  • World History – Any English Package

The following packages are allowed three title substitutions per package:

  • Emerging Readers – Set
  • Resurrection to Reformation – Economy
  • Revival to Revolution – Economy
  • Missions to Modern Marvels – Economy
  • World Geography – Economy and Living Library
  • World History – Economy and Living Library
  • U.S. History I – Economy, Living Library, and Any English Package
Q: What credit cards do you accept?

A:
We accept MasterCard, Visa, & Discover.

Q: Do you offer discounts for military or missionary families?

A:
We are pleased to offer a discount for active military families and also for missionary families who raise their own support and do not receive a salary. Simply contact us by email at [email protected] or by telephone at (605) 428-4068 to receive your discount.

Heart of Dakota Publishing
Copyright 2021 All Rights Reserved

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  • Home
  • About
    • About Us
    • Our Educational Philosophy
    • Overview of Our Programs
    • A Look at Each Subject
    • Awards
  • Programs
    • Little Hands to Heaven
    • Little Hearts for His Glory
    • Beyond Little Hearts for His Glory
    • Bigger Hearts for His Glory
    • Preparing Hearts for His Glory
    • Creation to Christ
    • Resurrection to Reformation
    • Revival to Revolution
    • Missions to Modern Marvels
    • World Geography
    • World History
    • United States History I
    • United States History II
    • Drawn into the Heart of Reading
  • Grades
    • Preschool
    • Kindergarten
    • 1st Grade
    • 2nd Grade
    • 3rd Grade
    • 4th Grade
    • 5th Grade
    • 6th Grade
    • 7th Grade
    • 8th Grade
    • 9th Grade
    • 10th Grade
    • 11th Grade
    • 12th Grade
  • Community
    • Facebook
    • YouTube
    • Email Newsletter
    • Message Board
    • Conventions
    • Gift Certificates
  • Help
    • Guide Placement Charts
    • Ordering & Shipping FAQ
    • Our Top Ten Questions
    • Updates
    • Contact Us
  • Blog
  • Free Catalog
  • Home
  • About
    • About Us
    • Our Educational Philosophy
    • Overview of Our Programs
    • A Look at Each Subject
    • Awards
  • Programs
    • Little Hands to Heaven
    • Little Hearts for His Glory
    • Beyond Little Hearts for His Glory
    • Bigger Hearts for His Glory
    • Preparing Hearts for His Glory
    • Creation to Christ
    • Resurrection to Reformation
    • Revival to Revolution
    • Missions to Modern Marvels
    • World Geography
    • World History
    • United States History I
    • United States History II
    • Drawn into the Heart of Reading
  • Grades
    • Preschool
    • Kindergarten
    • 1st Grade
    • 2nd Grade
    • 3rd Grade
    • 4th Grade
    • 5th Grade
    • 6th Grade
    • 7th Grade
    • 8th Grade
    • 9th Grade
    • 10th Grade
    • 11th Grade
    • 12th Grade
  • Community
    • Facebook
    • YouTube
    • Email Newsletter
    • Message Board
    • Conventions
    • Gift Certificates
  • Help
    • Guide Placement Charts
    • Ordering & Shipping FAQ
    • Our Top Ten Questions
    • Updates
    • Contact Us
  • Blog
  • Free Catalog

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